Santa Grand Hotel West Coast - Singapore

428 Pasir Panjang Road, Singapore, Singapore, 118769show map
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Highlights
6
Guest ratingBased on  30 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in Singapore

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Overview

The 3-star Santa Grand Hotel West Coast is located walk from the wonderful beach. Featuring modern architecture, the hotel occupies a 5-story building opened in 2006.

You can find Kent Ridge Park only 2.4 km from the property. The center of Singapore is 10 km away from the venue.

The hotel allows quick access to gardens and an orchard.

The venue is notable for the perfect location within a 35-minute drive to Changi airport.

Rooms

The excellent hotel provides guests with 42 rooms including superior flat, superior basement double room and deluxe single room that offer a minibar, satellite television, an individual safe, a mini-fridge and a telephone. Guests can take advantage of a shower, a hairdryer and free toiletries supplied in the bathrooms.

Eat & Drink

A breakfast is served in the restaurant. The poolside restaurant serves international cuisine in a welcoming atmosphere. Tea and coffee are offered in the café bar. Niggi's The Cheese Prata Shop are located within 100 meters away.

Services

A safe deposit box, a luggage storage and a newspaper stand along with a video projector, a meeting room and projector screens are also at guests' disposal.

Relax

On-site treatments include steam baths and massage.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   42.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Exercise gym
  • Diving
  • Sailing
  • Pedal boating
  • Basketball
  • Table tennis
  • Aerobics

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Casino
  • Spa centre
  • Sauna
  • Massage

Room view

  • City view
  • Without window

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
National University of Singapore (NUS)National University of Singapore (NUS)3000 ft
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National Research Foundation SingaporeNational Research Foundation Singapore4600 ft
National University HospitalNational University Hospital1.0 mi
Hort ParkHort Park2.2 mi
Management Development Institute of SingaporeManagement Development Institute of Singapore2.2 mi
Anchorpoint Shopping CentreAnchorpoint Shopping Centre2.5 mi
Queenstown Public LibraryQueenstown Public Library2.5 mi
Singapore Institute of ManagementSingapore Institute of Management2.6 mi
Lee Kong Chian Natural History MuseumLee Kong Chian Natural History Museum3700 ft
United World College of South East AsiaUnited World College of South East Asia1.0 mi
Holland VillageHolland Village2.2 miHolland Avenue Lorong Liput, Lorong Mambong,
JemJem3.3 mi50 Jurong Gateway Road Jem
National Orchid GardenNational Orchid Garden3.4 mi1 Cluny Rd Within the Singapore Botanic Gardens
Henderson WavesHenderson Waves3.4 miSouthern Ridges
Singapore Botanic GardensSingapore Botanic Gardens3.6 mi1 Cluny Road
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Getting around
Airports
Tengah Air Base (TGA)7.8 mi
Paya Lebar (QPG)10.9 mi
Train
Tanjong Pagar KTM Railway Station4.9 mi
Underground
Redhill3.4 mi
HarbourFront4.1 mi
Bus
Bus stop3300 ft
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Reviews
5.6
Guest ratingBased on  30  reviews

Rating by category:

8.0
Location
8.0
Rooms
4.0
Service
  • 5.4
    Guest rating

    The breakfast provided is only bread and not continental breakfast. The hotel room is small and that there is no parking lots available.

  • 5.0
    Guest rating

    dirty toilet bowl...filled with fresh stains of pee on it!

  • 6.2
    Good

    Their location which is close to nus. However, there are a couple of other hotels right next door.

    They gave another guest my same room key by mistake. Fortunately, I was in the room when they entered. They require id, which they photocopy, of anyone who goes up to your room. They asked this of the two business men I was with so if this is a means to restrict "ladies of the night" from soliciting in their hotel, then they should show some common sense with this policy. (I'm a guy too and we were all wearing business attire and carrying briefcases). Their continental breakfast is fruit (apple or orange), two kinds of cereal, hard boiled eggs, several kinds of packaged buns, coffee or apple juice.

  • 7.4
    Very good

    good service from staff, clean, wifi.

    the room is small. breakfast quality is poor.

  • 3.8
    Guest rating

    Proximity to my working place

    The room was extremely small with no place to keep the luggage. With queen size bed, there was hardly a place for one person to walk. There was leakage in the washroom. The walls of the rooms were dirty.

  • 7.8
    Fabulous

    staff services at the counter

  • 4.6
    Guest rating

    Wifi Internet speed was good.

    I booked a non-smoking room. They gave a stinky smoking room without windows. I refused to take it and after 3 hours of waiting, they provided another room. Even though the room had a permenent smell from the carpet it was okay when you open the windows. Breakfast is too basic.

  • 5.8
    Guest rating

    The brightness of the room. It had windows and had natural lighting which is the only plus point of the room.

    Tap & other utilities in toilet not working

  • 6.2
    Good

    Hotel staff are friendly n helpfull

    noisy blower in the bathroom, very small room.

  • 7.0
    Very good

    The small and cozy feel of the place as opposed to a big city hotel for the single female traveller. It's location within a convenient distance of nus.

    Sin$ 14 was a lot to pay for teh daily cleaning of the room. Had I known this service would have cost so much, I would have opted to get this done every other day. Suggest hotel staff inform guests that this service comes at a cost of Sin$14 when they check whether to freshen up the room daily.

  • 4.6
    Guest rating

    Room is clean.

    overpriced, executive room, too small and cramped.

  • 5.8
    Guest rating

    Location is good especially for businees traveller, near to jurong islang, and less crowd compare in the city centre

    The mattress is too hard, difficult to have a comfortable sleep.

  • 7.8
    Fabulous

    Good service and cleanliness can't ask for more.

    No complaints except the room size and comfort did not match the price. Also air Freshener smell was too strong.

  • 5.4
    Guest rating

    Hotel Staff was professional and friendly

    Horrible bed like sleeping on the floor very hard. Room way to small did not have enough room for my luggage. No iron board or alarm clock. Desk to small to work at and chair very uncomfortable. Not enough room in closet to hang clothes and only four hangers. Really ruined my trip to Singapore had to leave hotel because of poor conditions with the room and pain in my back from sleeping on the bed. Basically bed was a box spring with a very thin pillow top on top of the bed. There was no actual mattress on the bed just a small pillow top.

  • 6.2
    Good

    Location was good in calm and peaceful environment.

    Breakfast was only packed ready food from departmental stores. Fruits only apple. Bread was not there on the first day. Overall not satisfactory.

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Highlights
6
Guest ratingBased on  30 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in Singapore

Use Badge
Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Tengah Air Base (TGA)7.8 mi
Paya Lebar (QPG)10.9 mi
Train
Tanjong Pagar KTM Railway Station4.9 mi
Underground
Redhill3.4 mi
HarbourFront4.1 mi
Bus
Bus stop3300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room